Privacy policy

Privacy Policy

Last Updated: August 27, 2026

Atleisure operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”).

Atleisure is operated by ARUSHI MAHESH ROOPCHANDANI, trading as Atleisure.

Our online store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, process and disclose your personal information when you visit or use our website, make a purchase or other transaction, contact us, or otherwise interact with Atleisure.

If there is a conflict between our Terms of Service and this Privacy Policy in relation to the collection, processing or disclosure of personal information, this Privacy Policy will apply to those matters.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood the practices described below.

About Atleisure

Brand: Atleisure
Legal Name: ARUSHI MAHESH ROOPCHANDANI
GSTIN: 27DEVPR3512E1Z7

Registered Address:
1st Floor, Shop No. 4, Raviraj Aliana, Kharadi Bypass, Foodie, Mundawa, Pune, Maharashtra 411014

Studio / Customer Care:
Crystal Plaza, Veera Desai, B-7B, New Link Road, Andheri West, Mumbai, Maharashtra 400053

Customer Care Email: support@atleisureculture.com
Phone / WhatsApp: 7304565627

 


 

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with Atleisure and as permitted or required by applicable law, we may collect or process the following categories of information:

Contact Details

Including:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Other contact information you provide to us

Financial Information

This may include:

  • Payment method

  • Transaction information

  • Payment confirmation

  • Card or bank-related information processed through payment providers

  • Other payment-related information

Payments may be processed by third-party payment gateways and financial institutions.

Atleisure does not necessarily receive or store your complete card, bank, UPI or other payment credentials.

Account Information

If you create an account, we may process information such as:

  • Username

  • Password or login credentials

  • Preferences

  • Saved addresses

  • Account settings

  • Order history

Transaction Information

This may include:

  • Products you view

  • Items added to your cart

  • Wishlist activity

  • Products purchased

  • Returns

  • Exchanges

  • Cancellations

  • Discounts used

  • Order history

  • Shipping and delivery information

Communications With Us

We may collect information contained in your communications with Atleisure, including when you contact us through:

  • Email

  • Phone

  • WhatsApp

  • Instagram

  • Social media

  • Website chat

  • Customer-support channels

This may include enquiries, complaints, feedback and other customer-service communications.

Device Information

This may include:

  • Device type

  • Browser

  • Network information

  • IP address

  • Operating system

  • Other device identifiers

Usage Information

We may collect information about how you interact with our website and Services, including:

  • Pages viewed

  • Products viewed

  • Website navigation

  • Shopping activity

  • Time spent on pages

  • Referral sources

  • Interactions with website features

 


 

Personal Information Sources

We may collect personal information from the following sources:

Directly From You

For example, when you:

  • Create an account

  • Place an order

  • Contact us

  • Request a return or exchange

  • Subscribe to communications

  • Submit a review

  • Participate in a promotion

  • Otherwise provide information to us

Automatically Through Our Services

Information may be collected automatically through:

  • Cookies

  • Pixels

  • Analytics technologies

  • Device information

  • Log files

  • Similar technologies

From Service Providers

We may receive information from third parties that provide services on our behalf, including:

  • Shopify

  • Payment providers

  • Courier and logistics partners

  • Technology providers

  • Customer-support platforms

  • Analytics providers

From Business or Marketing Partners

Where permitted, we may receive information from business, advertising or marketing partners.

 


 

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes.

Provide and Improve Our Services

We may use your information to:

  • Process your orders

  • Process payments

  • Fulfil purchases

  • Arrange shipping

  • Provide delivery updates

  • Process returns and exchanges

  • Process refunds

  • Maintain customer accounts

  • Remember your preferences

  • Manage wishlists or carts

  • Provide customer support

  • Recommend relevant products

  • Improve our website and shopping experience

Marketing and Advertising

Subject to applicable law and your communication preferences, we may use personal information to:

  • Send promotional emails

  • Send SMS or WhatsApp marketing

  • Inform you about new launches

  • Share promotions and offers

  • Send back-in-stock notifications

  • Send abandoned-cart reminders

  • Personalise advertisements

  • Measure campaign performance

You may opt out of promotional communications at any time using the unsubscribe or opt-out method provided in the communication.

Opting out of marketing communications will not prevent us from sending essential messages regarding your orders, account or transactions.

Security and Fraud Prevention

We may use personal information to:

  • Authenticate customer accounts

  • Provide a secure checkout experience

  • Prevent fraudulent transactions

  • Detect suspicious activity

  • Protect our website and systems

  • Investigate misuse

  • Protect Atleisure, our customers and others

If you create an account, you are responsible for keeping your login information secure.

Communicating With You

We may use your information to:

  • Respond to enquiries

  • Provide customer support

  • Send order confirmations

  • Send payment information

  • Send shipping and delivery updates

  • Communicate regarding returns or exchanges

  • Respond to complaints

  • Maintain our customer relationship

Legal and Regulatory Purposes

We may use or retain personal information where required to:

  • Comply with applicable laws

  • Meet tax and accounting requirements

  • Meet GST requirements

  • Respond to lawful government requests

  • Resolve disputes

  • Investigate potential violations of our policies

  • Protect or enforce our legal rights

 


 

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes related to operating our business and providing our Services.

These may include:

Shopify

Our online store is hosted by Shopify.

Shopify processes information relating to your use of our store in order to provide and improve the e-commerce services used by Atleisure.

Payment Providers

Payment gateways, banks, financial institutions and payment-processing partners may process information required to complete transactions.

Courier and Logistics Providers

We may provide information such as your:

  • Name

  • Shipping address

  • Phone number

  • Order details

to courier, fulfilment and logistics partners to complete your delivery.

Technology and Service Providers

We may share information with vendors that provide services such as:

  • Website technology

  • IT management

  • Cloud hosting

  • Data analytics

  • Customer support

  • CRM

  • Communications

  • Order fulfilment

Marketing and Advertising Partners

Where permitted, we may work with marketing and advertising providers to:

  • Measure campaigns

  • Understand customer behaviour

  • Provide personalised advertising

  • Improve our marketing activities

When You Request or Consent to Sharing

We may disclose information when you specifically request or consent to it, including for:

  • Product delivery

  • Social-media integrations

  • Login integrations

  • Other services requested by you

Legal or Business Requirements

We may disclose personal information:

  • To comply with applicable law

  • In response to lawful government or court requests

  • To enforce our Terms or policies

  • To protect our rights and customers

  • As part of a business restructuring, merger, acquisition or similar transaction

 


 

Relationship With Shopify

Our Services are hosted by Shopify.

Shopify collects and processes certain personal information regarding your access to and use of our website in order to provide and improve Shopify's services.

Information you provide through the Atleisure website may therefore be transmitted to Shopify and other service providers supporting the operation of the store.

Shopify may also process information relating to your interactions with our store and other Shopify-powered services for purposes permitted under its own privacy practices.

For more information about Shopify's processing of personal information and privacy rights, please refer to Shopify's Consumer Privacy Policy and Privacy Portal.

 


 

Cookies and Similar Technologies

Our website may use cookies, pixels and similar technologies.

These technologies may be used to:

  • Keep the website functioning

  • Remember your cart

  • Remember your preferences

  • Understand website traffic

  • Analyse customer behaviour

  • Measure advertising performance

  • Improve our Services

  • Personalise content and advertising

You may be able to control cookies through your:

  • Browser settings

  • Device settings

  • Cookie-preference controls available on our website

Disabling some cookies may affect the functionality of the website.

 


 

Third-Party Websites and Links

Our Services may contain links to websites, social-media platforms or other online services operated by third parties.

If you visit a third-party website, its privacy and security practices will be governed by its own policies.

Atleisure is not responsible for the privacy, security, accuracy or content of third-party websites or services that we do not control.

We recommend reviewing the relevant privacy policies before providing personal information to third parties.

 


 

Children's Data

Our Services are not intended specifically for children.

We do not knowingly seek to collect personal information from children in circumstances prohibited by applicable law.

If you are a parent or lawful guardian and believe that a child has provided personal information to us inappropriately, please contact us using the information below.

Where required by applicable law, individuals under 18 should use our Services only with the involvement and consent of a parent or lawful guardian.

 


 

Security and Retention of Your Information

We take reasonable technical, organisational and operational measures designed to protect personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

How long we retain personal information depends on the purpose for which it was collected and applicable requirements.

We may retain information where reasonably necessary to:

  • Maintain your account

  • Fulfil orders

  • Provide customer support

  • Process returns and refunds

  • Meet tax and accounting obligations

  • Meet GST requirements

  • Resolve disputes

  • Prevent fraud

  • Enforce contracts and policies

  • Meet applicable legal requirements

When personal information is no longer reasonably required, it may be deleted, anonymised or securely disposed of, subject to applicable law.

 


 

Your Rights and Choices

Depending on applicable law and your circumstances, you may have rights relating to your personal information.

These may include:

Right to Access

You may request information regarding personal information maintained about you.

Right to Correct

You may request correction of inaccurate or incomplete personal information.

Right to Delete

You may request deletion of personal information where this right is available under applicable law.

Right to Update

You may ask us to update information relating to you.

Managing Communication Preferences

You may unsubscribe from promotional communications at any time using the unsubscribe or opt-out method provided in the communication.

Even if you opt out of promotional messages, we may continue to send non-promotional communications relating to:

  • Orders

  • Transactions

  • Shipping

  • Returns

  • Refunds

  • Account activity

  • Customer-support matters

Other Rights

You may have additional privacy rights depending on applicable data-protection laws.

We may need to verify your identity before processing certain privacy requests.

We will not discriminate against you for exercising applicable privacy rights.

 


 

Complaints and Privacy Requests

If you have a complaint or request concerning how Atleisure processes your personal information, please contact us using the details provided below.

We will review and respond to privacy requests and complaints in accordance with applicable law.

 


 

International Transfers

Some of our technology, payment, analytics, cloud, marketing or other service providers may process or store personal information outside India.

Where personal information is transferred internationally, such transfers will be handled in accordance with applicable legal requirements.

 


 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • Our business

  • Website

  • Products or Services

  • Technology

  • Service providers

  • Privacy practices

  • Applicable legal or regulatory requirements

When this Privacy Policy is updated, we will update the “Last Updated” date displayed at the beginning of the Policy.

Where required, additional notice will be provided.

 


 

Contact Us

If you have questions about our privacy practices or this Privacy Policy, wish to exercise a privacy right or would like to make a privacy-related complaint, please contact:

Atleisure

Legal Name: ARUSHI MAHESH ROOPCHANDANI
GSTIN: 27DEVPR3512E1Z7

Registered Address:
1st Floor, Shop No. 4, Raviraj Aliana, Kharadi Bypass, Foodie, Mundawa, Pune, Maharashtra 411014

Studio / Customer Care:
Crystal Plaza, Veera Desai, B-7B, New Link Road, Andheri West, Mumbai, Maharashtra 400053

Email: support@atleisureculture.com
Phone / WhatsApp: 7304565627